Frequently Asked Questions
Everything you need to know about shopping with Campmor: shipping, returns, and product care.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return policy for apparel and footwear?
We offer a 30-day return window for all unworn items with original tags attached. Footwear must be returned in its original, undamaged shoebox.
How can I ensure I am ordering the correct size?
Each product page features a detailed sizing chart. We recommend measuring yourself and comparing it to our brand-specific guides, as fit can vary between athletic and casual styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern digital wallets like Apple Pay and Google Pay.
How do I care for my technical outdoor gear?
To maintain the integrity of waterproof and moisture-wicking fabrics, we recommend washing on a cold, gentle cycle with mild detergent and avoiding fabric softeners or high heat drying.
Can I track my order once it has been placed?
Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.